Frequently Asked Questions?
Q. What area does Parties with Pizzazz service?
A. Parties with Pizzazz service the greater Memphis, Southaven, Olive Branch, Bartlett, Collierville, Germantown and Cordova areas. There will be a $25.00 travel fee added to services outside these areas up to 15 miles, a $50.00 service fee added to services outside of these areas 16-30 miles, and $100.00 service fee added to areas 31-50 miles outside of these area. We will not travel more than 50 miles outside of our service areas.
Q. Where are the parties held?
A. Parties with Pizzazz is a mobile party company, we will bring the celebration to your location, including costumes, accessories, and much more.
Q. What age does Parties with Pizzazz offer parties for?
A. Parties with Pizzazz parties are offered for boys and girls ages 1 to 99.
Q. How do I reserve a party date?
A. You may fill out our reservation form on our website, email or call us to reserve your party date. Parties are booked on a first come, first serve basis. Once you have selected a party date and time, most parties require a deposit of $50 to secure the reservation, however the carnival packages require a 50% deposit and outside service area events require full payment. All deposits are applied to your final party balance.
Q. Is the birthday child included in the number of guests per party package?
A. No, the birthday child is ALWAYS free at Parties with Pizzazz Parties.
Q. What is the fee for additional guest?
A. There is a $6 - $15 additional fee per guest on most of our party themes.
Q. Is there a minimum/maximum attendance?
A. Yes, our parties are designed for a minimum of 6 to 9 guests including the birthday girl and a recommended maximum of 15 girls, with the exception of the carnival packages.
Q. Will there be more than 1 party hostess?
A. Parties with the minimum amount of 6 to 9 guests will have 1 party hostess, if your guest list goes over 9 guests, an additional hostess will be required to assist. There is an additional hostess fee for parties with more than 15 guests of $40. We strive to ensure the smooth flow of your event.
Q. Do I need to RSVP before the party date?
A. Yes, you will be contacted by Parties with Pizzazz one week prior to your party date to go over final party details and get a RSVP count for your party. RSVP counts are very important so that we are prepared to accommodate your party based on your needs.
Q. What happens if a child does not show up, do I still pay for that child?
A. Yes, please remember, you will be charged for the final RSVP given to us one week prior to your event.
Q. What happens if a guest arrives late?
A. Parties with Pizzazz parties are based on a schedule, the parties work best when all guest arrive on time. Please indicate to your guest to arrive promptly. Guests coming late may join the party at whatever point it has progressed to. This is necessary in order to provide the least amount of disruption to the party. For every additional half hour the party carries over will incur a $50 fee added to your party balance.
Q. How much time will your need to set up and clean up?
A. Parties with Pizzazz will arrive 15 minutes prior to your event to set up and clean up takes about 15 - 30 minutes after the conclusion of your party.
Q. Do you bring any refreshments?
A. No. Refreshments, cake and beverages are the responsibility of birthday parent/ guardian.
Q. What happens if I have to cancel or reschedule my party?
A. In the event you have to cancel our service for any reason, party deposits are non- refundable. If you have a scheduling conflict and/or illness that prevents you from having the party, Parties with Pizzazz will work with you to reschedule your party within 30 days.
Q. What form of payment does Parties with Pizzazz accept?
A. Parties with Pizzazz accepts cash, check or credit card for deposits. ALL party balances must be paid in cash or money orders the day of your event. One exception, credit card payments for final party balance MUST be paid 5 days in advance.
Q. Are your party hostesses allowed to accept gratuity?
A. Yes, if Parties with Pizzazz has provided you with service up to your expectations, gratuity is greatly appreciated by our staff.
Q. What days are available for Parties with Pizzazz parties?
A. Parties with Pizzazz is here for you, we can accommodate party days 7 days a week.
